Dear J Trust Bank Loyal Customer,
As part of our ongoing commitment to enhancing the security, quality, and reliability of our banking services, we would like to inform you that we will conduct scheduled banking system maintenance during the following period:
Maintenance Schedule
Start : Friday, August 14, 2026, at 21:00 GMT+7
End : Saturday, August 15, 2026, at 01:00 GMT+7
During the maintenance period, the following banking services will be temporarily unavailable:
- ATM (all financial and non-financial transactions)
- EDC (all payment and settlement transactions)
- J MOBILE
- J Net
- J Net Business
- All transfer, bill payment, purchase, balance inquiry, and account transaction history services through the respective channels
- Incoming fund transfers (incoming funds)
- J Trust Call customer service at 1500615 (local)and +62 21 2926 1000 (international)
To minimize any inconvenience, we kindly recommend that you complete any important transactions before 21:00 GMT+7 on Friday, August 14, 2026. All banking services will resume normal operations once the system maintenance has been completed.
For further information, customers may contact Customer Care:
- WhatsApp at 081293489747
- Email at customercare@jtrustbank.co.id
We sincerely apologize for any inconvenience this may cause and thank you for your understanding, continued support, and trust in J Trust Bank.
Sincerely,
PT Bank JTrust Indonesia Tbk
