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Easy Way to Report Online Fraud to IASC

Easy Way to Report Online Fraud to IASC

Indonesia Anti-Scam Centre (IASC), the Financial Transaction Fraud Handling Center, is a coordinating body initiated by the Financial Services Authority (OJK) together with Satgas PASTI and the financial services industry to handle digital fraud quickly.

If you or your family becomes a victim of online financial fraud, report it to IASC immediately:

  1. Report only through the official IASC portal “iasc.ojk.go.id”. Beware of sites or parties impersonating IASC.
  2. Prepare your identity number (National ID/KITAS/Passport/Tax ID).
  3. Prepare the data and evidence to be reported:
    • Proof of transfer / account mutation
    • Screenshots: your chat communication with the perpetrator
    • Perpetrator's account number / account
    • Chronology of the incident (date & time)
  4. For further information, contact the official OJK/IASC channels:
    • OJK Contact: 157
    • WhatsApp: 081-157-157-157
    • Email: konsumen@ojk.go.id

PT Bank JTrust Indonesia Tbk is licensed and supervised by the Financial Services Authority (OJK) and Bank Indonesia, and is a member of the Deposit Insurance Corporation (LPS).

Visit IASC Portal arrow right
J Trust Bank's Internet Banking and Mobile Banking is here with a new look and more complete services. Please access the E-Banking menu to get the latest J Trust Bank mobile banking and internet banking Dear customers of PT Bank JTrust Indonesia Tbk.  Be careful of fraud via telephone/Whatsapp application/advertising on social media on behalf of PT Bank JTrust Indonesia Tbk. or J Trust Bank, as well as offering J Trust Bank products, which in turn are subject to a monthly subscription fee and request a one time password (OTP) code or customer personal identification number (PIN). Beware, beware of fake links! Do not access links/links with requests to fill in customer's personal data, ask for OTP and PIN codes.