Dear Loyal J Trust Bank Customer,
We would like to inform you that Bank Indonesia conduct system maintenance to improve the quality of BI-FAST services according to the following schedule:
Maintenance Schedule
Start: Friday, 11 September 2026, at 22.00 WIB (Western Indonesia Time)
End: Saturday, 12 September 2026, at 09.00 WIB (Western Indonesia Time)
Service Impact
During the maintenance period, customers will not able to perform the following transaction:
- Fund transfer (debit) transaction using BI-FAST through:
- J MOBILE
- J NET
- J NET BUSINESS
- Incoming funds (credit) via BI-FAST to customer accounts
Customers may be used Real Time Online transfer as an alternative during the maintenance period.
We sincerely appreciate your continued trust in PT Bank JTrust Indonesia Tbk and apologize for any inconvenience this maintenance may cause.
For further information, please contact :
J Trust Call :
1500615 (Lokal)
+62 21 2926 1000 (Internasional)
Customer Care:
WhatsApp : 081293489747 (24/7) Whatsapp Chat Only
Customer Care: customercare@jtrustbank.co.id
Sincerely
PT Bank JTrust Indonesia Tbk
PT Bank JTrust Indonesia Tbk is licensed and supervised by the Financial Services Authority (OJK) and Bank Indonesia (BI), and is a participating member of the Indonesia Deposit Insurance Corporation (LPS).
