PRIVACY POLICY (21 May 2018)

J Trust Bank knows how important privacy is to our customers, and we strive to explain how we collect, use, disclose, transfer and store your information. This Privacy Policy describes our information practices. This Privacy Policy applies to every product, website or online application, services, contests, surveys, exchanges, marketing, promotions and other services that refer to or link to the Privacy Policy. Includes customer support for the Product or Service.

This Privacy Policy protects your personal data and refers to Law No.11 of 2008 concerning Information and Electronic Transactions (ITE) and Government Regulation No. 82 of 2012 concerning the Implementation of Electronic Systems and Transactions. This Privacy Policy explains how we collect, use and share your personal data, as well as the actions we take to maintain the security and confidentiality of your data.

Please note that the Privacy Policy applies to your use of J Trust Bank Products and Services. The Privacy Policy also applies regardless of whether you use a computer, cellphone, tablet, TV or other device to access our Services. It is very important for you to read the Privacy Policy carefully because whenever you use our Services, you agree to our practices described in the Privacy Policy and its additions. If you do not agree to the practices described in the Privacy Policy, you may not use our Services.

It is also important for you to frequently check for updates to the Privacy Policy. If the Privacy Policy is updated, we will notify you of changes that we consider important by placing notifications on related Services. By accessing or using our Services after placing the notice, you agree to the practice of our updates. The latest version of the Privacy Policy will always be available here https: // www. jtrustbank.co.id/moe You can check the "validity date" written at the top to see when the Privacy Policy was last updated.

WHAT INFORMATION DO WE COLLECT ABOUT YOU?

The information you provide directly

• Some Services allow you to provide information directly to us. As an example:
• Some of our services require you to provide certain information about yourself, for example, you can send certain information about yourself, such as your name and e-mail address.
• Some of our services allow you to communicate with others. The communication will be transmitted through our system.
• If you ask a question about a Product or Service, we may ask you to provide certain information about yourself and the Product or Service, to process your request.
• Information about your use of the Service
• In addition to the information you provide, we may collect information about your use of our Services through software on your Products and other means. For example, we can collect:
• Product information — such as hardware models, and other unique device identifiers, MAC addresses, IP addresses, operating system versions, and product settings that you use to access the Service.
• Log information — such as the time and duration of use of the Service, terms of search queries entered through the Service, and any information stored in cookies that we have specified on your device.
• Location information — such as GPS Products signals or information about nearby Wi-Fi access points and cellular towers that can be transmitted to us when you use certain Services
• Voice information — such as your voice record that we make (and may be stored on our server) when you use voice commands to control the Service. (Please note that if we work with third-party service providers that provide conversions to text conversion services on our behalf, the provider can receive and store certain voice commands.)
• Other information — about your use of the Service, such as applications used, websites visited, and how to interact with content offered through the Service.
• Information from third party sources
• We may receive information about you from publicly and commercially available sources (as permitted by law), which we can combine with other information we receive from or about you. We can also receive information about you from third party social networking services when you choose to connect to the service.
• Other Information We Collect
• We may also collect other information about you, your product, or your use of the service in ways that we describe to you at the time of collection or in other ways with your consent.

HOW DO WE USE YOUR INFORMATION?

• We may use the information we collect for the following purposes:
• to register you for a Product / Service
• to provide the Service or feature you requested;
• to provide customized content and provide personalized services based on your previous activities on our Services;
• for advertising, such as providing customized advertisements, sponsored content, and sending promotional communications to you;
• for the assessment and analysis of our markets, customers, products and services (including asking for your opinions about our products and services and carrying out customer surveys);
• to understand how people use our Services so we can improve and develop new products and services;
• to provide after-sales services and maintenance services for your Products;
• to do free lottery prizes, prize competitions, or promotions, as permitted by law;
• and other matters with your consent.
• We may combine information from or about you, including in various Services or Products, for purposes that are consistent with this Privacy Policy. For example, we can use the details of the Services, content and Products that you have used as a basis for our recommendations for new things that you will like. Depending on the reason for merging data, and on applicable legal requirements, special controls for the combination can be provided. 

TO WHO WE EXPRESS YOUR INFORMATION?

• We will not disclose your information to third parties for their own independent marketing or business purposes without your consent. However, we can disclose your information to the following entities:
• Affiliates. Your information may be shared among affiliates of J Trust Co., Ltd. for the purposes described in this Privacy Policy. The term 'affiliate' refers to companies associated with J Trust Co., Ltd. through joint ownership or control. Our affiliates include other related companies through joint ownership or control.

• Our Business Partners can also share your information with trusted business partners, including wireless operators. The entity can use your information to provide the Service you have requested, make predictions about your interests, and can provide you with promotional, advertising and other material. 
• Our Service Providers can also disclose your information to companies that provide services for or on our behalf, such as companies that assist us in sending electronic mail on our behalf. This entity is limited in their ability to use your information for purposes other than providing services for us. 
• Other Parties If Required by Law or As Required to Protect Our Services. There may be circumstances where we disclose your information to other parties: to comply with the law or respond to compulsory legal processes (such as a search warrant or other court order); - to verify or enforce compliance with policies governing our Services; and - to protect the rights, property or safety of J Trust Bank or each of our respective affiliates, business partners or customers.
• Other Parties Regarding Company Transactions. We may disclose your information to third parties as part of a merger or transfer, or in the event of a bankruptcy.
• Other Parties with Your Agreement or Based on Your Direction. In addition to the disclosures described in this Privacy Policy, we can share information about you with third parties if you approve or request the sharing of information. "

YOUR CHOICE

We offer a variety of choices about how we use your information. You can make a choice whether you want to receive promotional communications from us by following the unsubscribe instructions included in the communication.

WHAT DO WE DO TO KEEP YOUR INFORMATION SAFE?

We have implemented reasonable physical and technical security measures to protect the information we collect in connection with the Service. However, please note that although we take reasonable steps to protect your information, there are no websites, internet transmissions, computer systems, or connections. wireless is really safe.

Therefore, we are not responsible or liable to compensate for losses or losses that you may experience, either directly or indirectly, as a result of being stolen, manipulated, copied, misused, illegally used or disrupted by the information.

Maintaining the security of your data is very important to us. Our site is protected because it uses https which offers high-level data protection. However, there is no internet transmission that is 100% safe. We cannot guarantee that the data you provide to us is safe, which means you do this at your own risk.

APPROVAL OF INTERNATIONAL DATA TRANSFER

By using or participating in any Service and / or providing your information to us, you agree to the collection, transfer, storage and processing of your information outside Indonesia, in accordance with this Privacy Policy. Please note that data protection laws and other laws in the destination country where information can be transferred may not be as comprehensive as the laws in your country.

ACCESS YOUR INFORMATION

Under the law in some jurisdictions, you may have the right to request details about the information we collect and correct any inaccuracies in that information. Any further user rights under the law remain unaffected. If permitted by law, we may incur a small fee to provide that capability to you. We may refuse to process repeated requests that are unnatural, require disproportionate technical effort, jeopardize the privacy of others, are very impractical, or that access should not required by local law. If you wish to submit a request to access your information, please contact customercare@jtrustbank.co.id.

DATA RETENTION

• We take reasonable steps to ensure that information about you is only available for as long as is necessary for the purpose of processing such information, or longer if required under any contract, by applicable law, or for statistical purposes, subject to appropriate protective measures. The Parties hereby waive Article 1266 and 1267 of the Civil Code as long as that article requires a court order to terminate this Privacy Policy.

THIRD PARTY LINKS AND PRODUCTS ON OUR SERVICES

• Our services can link to third party websites and services that are beyond our control. We are not responsible for the security or privacy of any information collected by other websites or services. You must be careful and review the privacy statement that applies to the websites and third-party services you use. We can also provide you with certain products or services developed by third parties and we are not responsible for these third party products or services.
• Third Parties that Provide Content, Advertisements, or Functionalities to Our Services
• Some content, advertisements and functionality on our Services may be provided by third parties who are not affiliated with us. For example:
• We allow you to watch video content provided by content providers;
• Certain third parties can display advertisements or track which advertisements users see, how often they see the ad, and what users do to respond to it; and
• We allow you to share certain material on the Service with others through social networking services such as Facebook, Twitter, Google+, etc.
• These third parties may collect or receive certain information about your use of the Service, including through the use of cookies, beacons and similar technologies, and such information can be collected from time to time and combined with information collected on different online websites and services .
• J Trust Bank does not control data collection and does not use the practices of these companies. Some of these companies participate in industry-developed programs designed to give consumers choices whether they want to receive targeted advertisements. If you are connected to a social networking service, we can receive and store authentication information from services that allow you to enter, as well as other information that you allow us to receive when you connect with the service. In addition, please note that if you choose to connect with social networking services on Products used by people other than you, these other users may be able to see information stored or displayed in connection with your account on the social networking services that you connect. 

COOKIE, BEACON, AND SIMILAR TECHNOLOGY

• We, as well as certain third parties who provide content, advertisements, or other functionality on our Services, may use cookies, beacons and other technologies in certain areas of our Services.

Cookies

• Cookies are small files that store information on a computer, TV, cellphone, or other product. Cookies allow entities that place cookies on your Product to recognize you on various websites, services, Products, and / or different browsing sessions. Cookies have many uses. For example:
• Cookies can remember your login credentials so that you don't need to enter these credentials every time you log in to the service.
• Cookies help us and third parties understand which parts of our Services are the most popular because cookies help us to see which pages and features are accessed by visitors and how much time they spend on that page. By learning information like this, we are more able to adapt the Service and provide you with a better experience.

• Cookies help us and third parties understand which ads you have seen so that you do not receive the same ads every time you access the Services.
• Cookies help us and third parties provide relevant content and advertisements by collecting information about your use of the Service and other websites and applications by you.

If you use a web browser to access the Service, you can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent. Each browser is different, so check the "Help" menu in your browser to learn about changing your cookie preferences. Your Product operating system may contain additional controls for cookies.

However, please note that some Services can be designed to function using cookies, and that disabling cookies can affect your ability to use the Service or certain parts of the Service.

Other Local Storage

We, along with certain third parties, can use other types of local storage technologies, such as Local Shared Objects (also called "Flash cookies") and HTML5 local storage, in connection with our Services. The technology equation with the cookies discussed above is that the technology is also stored on your Product and can be used to store certain information about your activities and preferences. However, these technologies can use other parts of your device that are different from standard cookies, so You may not be able to control it using standard browser tools and settings. For information about disabling or deleting information contained in Flash cookies, please click here "http://helpx.adobe.com/flash-player/kb/disable-local- shared-objects-flash.html ".

Beacon

We, along with certain third parties, can also use technology called beacons (or "pixels") that communicate information from your Products to the server. Beacons can be embedded in online content, video, and e-mail, and can allow the server to read certain types of information from your device, knowing if you have seen certain e-mail content or messages, determining the time and date on which you see the beacon, and address Your device's IP. We and certain third parties use beacons for various purposes, including to analyze your use of our Services and (in conjunction with cookies) to provide content and advertisements that are more relevant to you.

By accessing and using our Services, you agree to the storage of cookies, other local storage technologies, beacons, and other information on your Products. You also agree to access cookies, local storage technology, beacons, and information by us and the third parties mentioned above.

INFORMASI LEBIH LANJUT

Apabila Anda memiliki pertanyaan tertentu, silakan menghubungi kami di:
J Trust Bank
Sahid Sudirman Center Lt. 33 - 36
Jl. Jend. Sudirman No. 86
Jakarta 10220 – Indonesia
Customercare@jtrustbank.co.id