Dear J Trust Bank Customers,
We would like to inform you that an adjustment to the passbook fee will take effect starting July 31, 2025. This adjustment applies to all types of TORA Savings, J Trust Savings, and J Trust One Savings, with the following details:
PASSBOOK FEE |
|
Before July 31, 2025 |
Effective July 31, 2025 |
No charge |
IDR 10,000 per month |
Customers who wish to switch to the E-statement service may do so by visiting the nearest J Trust Bank branch, contacting J Trust Call at 1500615, or sending an email to customercare@jtrustbank.co.id.
Customers who choose to continue using the passbook as their transaction recording method and do not switch to the E-statement service by July 31, 2025, will be subject to the fee stated above. The fee will be automatically debited from the customer's account on the 5th of each month, starting from August 2025.
If you require further information, please visit the nearest J Trust Bank branch, contact J Trust Call at 1500 615 (Local) or +6221 29261000 (International), or email us at customercare@jtrustbank.co.id.
Thank you for being a loyal customer of J Trust Bank and for your continued use of our services.
Sincerely,
PT Bank JTrust Indonesia Tbk
PT Bank JTrust Indonesia Tbk berizin dan diawasi oleh Otoritas Jasa Keuangan dan Bank Indonesia serta merupakan Peserta Penjaminan LPS