Adjustment of Passbook Fee at J Trust Bank

18 Jun 2025

Dear J Trust Bank Customers,

 

We would like to inform you that an adjustment to the passbook fee will take effect starting July 31, 2025. This adjustment applies to all types of TORA Savings, J Trust Savings, and J Trust One Savings, with the following details:

 

PASSBOOK FEE

Before July 31, 2025

Effective July 31, 2025

No charge

IDR 10,000 per month

 


Customers who wish to switch to the E-statement service may do so by visiting the nearest J Trust Bank branch, contacting J Trust Call at 1500615, or sending an email to customercare@jtrustbank.co.id.

Customers who choose to continue using the passbook as their transaction recording method and do not switch to the E-statement service by July 31, 2025, will be subject to the fee stated above. The fee will be automatically debited from the customer's account on the 5th of each month, starting from August 2025.

If you require further information, please visit the nearest J Trust Bank branch, contact J Trust Call at 1500 615 (Local) or +6221 29261000 (International), or email us at customercare@jtrustbank.co.id.

Thank you for being a loyal customer of J Trust Bank and for your continued use of our services.

 

Sincerely,

 

PT Bank JTrust Indonesia Tbk

 

 

 

PT Bank JTrust Indonesia Tbk berizin dan diawasi oleh Otoritas Jasa Keuangan dan Bank Indonesia serta merupakan Peserta Penjaminan LPS

By: jtrust

News & Other Articles

J Trust Bank's Internet Banking and Mobile Banking is here with a new look and more complete services. Please access the E-Banking menu to get the latest J Trust Bank mobile banking and internet banking Dear customers of PT Bank JTrust Indonesia Tbk.  Be careful of fraud via telephone/Whatsapp application/advertising on social media on behalf of PT Bank JTrust Indonesia Tbk. or J Trust Bank, as well as offering J Trust Bank products, which in turn are subject to a monthly subscription fee and request a one time password (OTP) code or customer personal identification number (PIN). Beware, beware of fake links! Do not access links/links with requests to fill in customer's personal data, ask for OTP and PIN codes.