Contact Center Application Maintenance

28 Oct 2025

Dear Valued Customer of J Trust Bank,

In relation to the scheduled maintenance of our Contact Center application to enhance your comfort and security in banking services, please be informed of the following details:

Day, Date: Tuesday, October 28, 2025
Time: 10:00 PM – 11:00 PM (WIB)

During this maintenance period, the J Trust Call J 1500615 Contact Center service will be temporarily unavailable.

For information regarding Bank products, services, and E-Banking, please contact our Customer Care via email at customercare@jtrustbank.co.id or through WhatsApp at 0812-9348-9747.

We apologize for any inconvenience this may cause.

Thank you for your understanding.

By: jtrust

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J Trust Bank's Internet Banking and Mobile Banking is here with a new look and more complete services. Please access the E-Banking menu to get the latest J Trust Bank mobile banking and internet banking Dear customers of PT Bank JTrust Indonesia Tbk. Be careful of fraud via telephone/Whatsapp application/advertising on social media on behalf of PT Bank JTrust Indonesia Tbk. or J Trust Bank, as well as offering J Trust Bank products, which in turn are subject to a monthly subscription fee and request a one time password (OTP) code or customer personal identification number (PIN). Beware, beware of fake links! Do not access links/links with requests to fill in customer's personal data, ask for OTP and PIN codes.