Dear Customer,
In order to improve the quality of service and the convenience of your transactions, we hereby inform you that effective October 27, 2025, there will be an adjustment in the replacement fees for Debit and ATM cards due to damage, loss or being swallowed by an ATM machine with the following details:
|
ATM REPLACEMENT FEE |
|
|
Before 27 October 2025 |
Effective 27 Oktober 2025 |
|
Rp. 100.000,- |
Rp 50.000,- |
Customers can replace their Debit / ATM Cards by visiting the nearest branch of J Trust Bank.
If you need further information, please visit a J Trust Bank branch, call J Trust Call 1500 615 (domestic), +62‑21‑29261000 (international), or email Customer Care at customercare@jtrustbank.co.id
Thank you for the trust you have placed in J Trust Bank as your banking partner.