Notice of ATM Fee Changes

16 Sep 2025

Dear Customer,

In order to improve the quality of service and the convenience of your transactions, we hereby inform you that effective October 27, 2025, there will be an adjustment in the replacement fees for Debit and ATM cards due to damage, loss or being swallowed by an ATM machine with the following details:

ATM REPLACEMENT FEE

Before 27 October 2025

Effective 27 Oktober 2025

Rp. 100.000,-

Rp 50.000,-

 

Customers can replace their Debit / ATM Cards by visiting the nearest branch of J Trust Bank.

If you need further information, please visit a J Trust Bank branch, call J Trust Call 1500 615 (domestic), +62‑21‑29261000 (international), or email Customer Care at customercare@jtrustbank.co.id

 

Thank you for the trust you have placed in J Trust Bank as your banking partner.

By: jtrust

News & Other Articles

J Trust Bank's Internet Banking and Mobile Banking is here with a new look and more complete services. Please access the E-Banking menu to get the latest J Trust Bank mobile banking and internet banking Dear customers of PT Bank JTrust Indonesia Tbk.  Be careful of fraud via telephone/Whatsapp application/advertising on social media on behalf of PT Bank JTrust Indonesia Tbk. or J Trust Bank, as well as offering J Trust Bank products, which in turn are subject to a monthly subscription fee and request a one time password (OTP) code or customer personal identification number (PIN). Beware, beware of fake links! Do not access links/links with requests to fill in customer's personal data, ask for OTP and PIN codes.