Dear Valued J Trust Bank Customers,
In order to enhance the quality of our services, J Trust Bank will conduct maintenance on the J Trust Call service during the following period:
Maintenance Period
Start : Wednesday, June 17, 2026, at 11:00 PM (WIB)
End : Thursday, June 18, 2026, at 01:00 AM (WIB)
Service Impact
During the maintenance period, Customers will temporarily be unable to contact J Trust Call via telephone services.
As an alternative, Customers may continue to submit inquiries, requests for information, or complaints via email at customercare@jtrustbank.co.id.
Thank you for your continued trust in PT Bank JTrust Indonesia Tbk. We apologize for any inconvenience this may cause.
For further information:
J Trust Call: 1500615 (Domestic)
+62 21 2926 1000 (International)
Customer Care: customercare@jtrustbank.co.id
Sincerely,
PT Bank JTrust Indonesia Tbk
PT Bank JTrust Indonesia Tbk is licensed and supervised by the Financial Services Authority (OJK) and Bank Indonesia (BI), and is a participating member of the Indonesia Deposit Insurance Corporation (LPS).
