BI-Fast Maintenance Information

25 Feb 2026

Dear Valued Loyal Customers of J Trust Bank,

As part of our commitment to J Trust Bank’s Service Value, Customer First, and our continuous efforts to enhance convenience and security in banking services, we would like to inform you that J Trust Bank will perform Scheduled Maintenance on the BI-Fast service with the following details:

Maintenance Period: Start : Friday, 27 February 2026, at 11:00 PM (WIB) End : Saturday, 28 February 2026, at 11:00 AM (WIB)

During the maintenance period, fund transfer transactions through J Mobile, J Net & J Net Business using the BI-Fast service will not be available. We kindly advise customers to use the Real Time Online transfer service as an alternative.

We apologize for any inconvenience this may cause and appreciate your kind understanding. Thank you for your trust and confidence in J Trust Bank as your banking partner for all your financial activities.

For further information: • J Trust Call at 1500615 (local) • +62 21 2926 1000 (international) • Customer Care at customercare@jtrustbank.co.id

Sincerely,

PT Bank JTrust Indonesia Tbk

PT Bank JTrust Indonesia Tbk is licensed and supervised by the Otoritas Jasa Keuangan and Bank Indonesia, and is a participant of the LPS deposit guarantee program.

By: jtrust

News & Other Articles

J Trust Bank's Internet Banking and Mobile Banking is here with a new look and more complete services. Please access the E-Banking menu to get the latest J Trust Bank mobile banking and internet banking Dear customers of PT Bank JTrust Indonesia Tbk.  Be careful of fraud via telephone/Whatsapp application/advertising on social media on behalf of PT Bank JTrust Indonesia Tbk. or J Trust Bank, as well as offering J Trust Bank products, which in turn are subject to a monthly subscription fee and request a one time password (OTP) code or customer personal identification number (PIN). Beware, beware of fake links! Do not access links/links with requests to fill in customer's personal data, ask for OTP and PIN codes.