Bank System Maintenance Information

09 Dec 2025

Dear Loyal J Trust Bank Customer,

In line with J Trust Bank’s Service Value commitment of Customer First and our continuous efforts to enhance the comfort and security of our banking services, we would like to inform you that J Trust Bank will conduct a system maintenance on Wednesday, December 10, 2025, from 23:00 to 23:30 WIB.

During the maintenance period, transaction services via ATM, Debit Card, J Mobile, J Net, and J Net Business will be unavailable, including incoming funds, which cannot be processed during this time.

We apologize for any inconvenience this may cause and kindly ask for your understanding.

Thank you for being a J Trust Bank customer and for continuously using our services.

For more information, please contact J Trust Call at 1500615 (Local), +6221 29261000 (International), or Customer Care at customercare@jtrustbank.co.id.

Thank you for being a loyal customer of J Trust Bank and for always using our services.

Sincerely,

 

PT Bank JTrust Indonesia Tbk

PT Bank JTrust Indonesia Tbk is licensed and supervised by the Financial Services Authority (OJK) and Bank Indonesia and is a participant in the LPS Deposit Insurance Program.

By: jtrust

News & Other Articles

J Trust Bank's Internet Banking and Mobile Banking is here with a new look and more complete services. Please access the E-Banking menu to get the latest J Trust Bank mobile banking and internet banking Dear customers of PT Bank JTrust Indonesia Tbk.  Be careful of fraud via telephone/Whatsapp application/advertising on social media on behalf of PT Bank JTrust Indonesia Tbk. or J Trust Bank, as well as offering J Trust Bank products, which in turn are subject to a monthly subscription fee and request a one time password (OTP) code or customer personal identification number (PIN). Beware, beware of fake links! Do not access links/links with requests to fill in customer's personal data, ask for OTP and PIN codes.