BI-Fast Service Maintenance Information

17 Dec 2025

Dear Loyal J Trust Bank Customer,

In line with J Trust Bank’s Service Value commitment of Customer First and our continuous efforts to enhance the comfort and security of our banking services, we would like to inform you that J Trust Bank will conduct a Scheduled Maintenance on the BI-Fast Services.

Day / Date       : Thursday – Friday, 18–19 December 2025
Time               : 23:00 – 01:00 WIB

During the maintenance period, fund transfer transaction using BI-Fast service will not be available. We recommend that customers use the Real Time Online (RTO) transfer service instead.

We apologize for any inconvenience this may cause and kindly ask for your understanding.

Thank you for being a J Trust Bank customer and for continuously using our services.

For more information, please contact J Trust Call at 1500615 (Local), +6221 29261000 (International), or Customer Care at customercare@jtrustbank.co.id.

Sincerely,

 

PT Bank JTrust Indonesia Tbk

PT Bank JTrust Indonesia Tbk is licensed and supervised by the Financial Services Authority (OJK) and Bank Indonesia and is a participant in the LPS Deposit Insurance Program.

By: jtrust

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J Trust Bank's Internet Banking and Mobile Banking is here with a new look and more complete services. Please access the E-Banking menu to get the latest J Trust Bank mobile banking and internet banking Dear customers of PT Bank JTrust Indonesia Tbk.  Be careful of fraud via telephone/Whatsapp application/advertising on social media on behalf of PT Bank JTrust Indonesia Tbk. or J Trust Bank, as well as offering J Trust Bank products, which in turn are subject to a monthly subscription fee and request a one time password (OTP) code or customer personal identification number (PIN). Beware, beware of fake links! Do not access links/links with requests to fill in customer's personal data, ask for OTP and PIN codes.