Dear J Trust Bank Loyal Customer,
For the Bank's implementation and commitment in carrying out business activities that support the Environmental, Social and Governance (ESG) programme.
J Trust Bank will do Changes in the Printed Account Statement Information Report (Paper-Statement) to the Electronic Account Statement (e-Statement) as an effort to reduce paper use.
The Printed Account Statement sent in early July 2025 is the last Printed Bank Statement received by you. Please ensure the validity of your email registered in the Bank system.
Electronic account statements/e-statements will be implemented starting from August 5th , 2025. After that date, you will automatically receive a monthly e-statement via your registered email or can be downloaded via J Net/J Net Business or the J Mobile application. E-statements make it easier for you to access transaction information anytime and anywhere more securely.
If you still need a printed/hardcopy account statement, you can submit a request through the account management branch or the nearest J Trust Bank branch.
|
No |
Type of Fee |
Effective date |
Amount |
|
1 |
Account Statement Printing Fee (Applicable to all Products that facilitate E-Statement) |
August 8th , 2025 |
Rp. 5,000/sheet |
J Trust Bank hopes that with this change in service improvements, it will be easier for customers to access information on the Bank's products and services so that sustainable business relationships can be built.
For more information, visit J Trust Bank Branch Office, J Trust Call at 1500615 (Local),
+6221 29261000 (International) and Customer Care customercare@jtrustbank.co.id.
Thank you for being a loyal customer of J Trust Bank and always use our services.
Best regards,
PT Bank JTrust Indonesia Tbk
PT Bank JTrust Indonesia Tbk is licensed and supervised by the Financial Services Authority and Bank Indonesia and is a LPS Guarantee Participant
