Employees, Customers and Partners
In accordance with OJK Regulation No. 12 Year 2024 dated July 31, 2024 concerning the Implementation of Anti-Fraud Strategies for Financial Service Institutions, which replaced OJK Regulation No. 39/POJK.03/2019 dated December 19, 2019 and Bank Indonesia Circular Letter No. 13/28/DPNP dated December 9, 2011 regarding the Implementation of Anti-Fraud Strategies for Financial Service Institutions, PT Bank JTrust Indonesia Tbk has established that all employees must uphold the 4 No’s behavior, namely: No Delays, No Errors, No Fraud, and No Unethical Behavior. These principles reflect the Bank’s commitment to Good Corporate Governance and the implementation of an anti-fraud strategy under the motto 'No Fraud Tolerance'
Furthermore, in the context of implementing Good Corporate Governance, ethical culture and anti-fraud strategies, especially in the field of prevention and detection of fraud as well as to establish cooperation in disclosing fraud as well as violations of regulations and/or conflicts of interest, PT Bank JTrust Indonesia Tbk. (The Bank) expects the support of employees, customers and partners in realizing the goal of becoming a trusted bank of choice for the community.
Bank J Trust Indonesia provides a violation and/or fraud reporting system (Whistleblowing System) through the following reporting facilities:
Furthermore, it is hoped that the cooperation and active role of employees, customers, partners and the public to submit information (Whistleblowing), when related to the Bank and found things as following: Fraud/Swindling, Theft, Embezzlement of Assets, Information Leakage, Banking Crimes, Money Laundering Crime, Gratification, Regulation Violation, conflicts of interest, and other actions that are equated with fraud, as well as unethical behavior by employees of PT Bank JTrust Indonesia Tbk.
Reporters of fraud indications are expected to be willing to state His/Her identity in order to facilitating follow up on the report, thus reports that clearly state the identity of the reporter will be prioritized for immediate follow-up