Jakarta, September 4, 2025 – J Trust Bank celebrated National Customer Day (HARPELNAS) 2025 through its branches across Indonesia. Themed "Thank You for Your Loyalty," this event was particularly special as it also marked J Trust Bank's upcoming 10th anniversary in October 2025.
To honor this occasion, all J Trust Bank branches were adorned with National Customer Day decorations and offered a variety of traditional food. Management and staff warmly welcomed customers who visited the branches. As a token of appreciation, J Trust Bank presented souvenirs to selected loyal customers.
In attendance at the J Trust Bank Sudirman Branch Office in Jakarta were President Director Ritsuo Fukadai and Business Director Widjaja Hendra. Their presence demonstrated the bank’s commitment to providing sincere service, reflecting one of its core values: "Customer First."
President Director Ritsuo Fukadai stated, “J Trust Bank aims to bring happiness to our customers through a variety of innovative products and services. On this National Customer Day, we want to express our gratitude for the trust and loyalty of our customers, who have been essential to our decade-long journey.”
This year’s National Customer Day celebration serves as an important reminder for all J Trust Bank employees that customer satisfaction, support, and loyalty are crucial to success. Therefore, J Trust Bank will continue to strengthen its commitment to providing exceptional service and a memorable banking experience, while maintaining customer trust as a reliable financial partner.
