CEO Message

First of all, I would like to sincerely express my gratitude to all people and customers of PT Bank JTrust Indonesia Tbk. (J Trust Bank) for trusting us in handling your financial needs. There are many options to meet your financial needs but we thank you for being given the opportunity to handle your banking transactions.

As a Bank owned by J Trust Co., Ltd., one of the leading financial groups from Japan and listed on the Tokyo Stock Exchange, we have gone through the transformation process to partner up with many companies in Indonesia.

Through synergies with group's entities in Japan, Singapore, South Korea, Mongolia and Cambodia, we provide products and services that prioritize the level of customer satisfaction in Indonesia so that the customers are comfortable doing banking transactions with us.

As a Bank with pleasant service that makes Indonesian people happy by delivering new ideas and innovative financial products, listening to customers' feedback is very important, and I will make sure every sound will be heard. Thank you for your attention and shared information, both of what we have done well and what we will be able to improve in the future.

Once more, thank you for the support and trust to J Trust Bank.

Ritsuo Fukadai

President Director

Dear customers of PT Bank JTrust Indonesia Tbk.  Be careful of fraud via telephone/Whatsapp application/advertising on social media on behalf of PT Bank JTrust Indonesia Tbk. or J Trust Bank, as well as offering J Trust Bank products, which in turn are subject to a monthly subscription fee and request a one time password (OTP) code or customer personal identification number (PIN). Beware, beware of fake links! Do not access links/links with requests to fill in customer's personal data, ask for OTP and PIN codes.